There are 3 ways to submit a warranty claim:
1. Click the "Submit a request" button in the top right corner of your screen. Fill out the information, and in the description put your name, phone number, address, postal code (or zip code), along with the product number of your item (If you can't find the product number, go to Frequently asked questions), and also put the reason why your product is not working. You must also attach an image of your receipt along with the product for proof of purchase.
2. Send an email to email@example.com, with all of the information listed above.
3. Send a fax to (905) 812-3256, with the information listed in above.