How To Submit A Warranty Claim

Fusion Support -

There are 3 ways to submit a warranty claim:

1. Click the "Submit a request" button in the top right corner of your screen. Fill out the information, and in the description put your name, phone number, address, postal code (or zip code), along with the product number of your item (If you can't find the product number, go to Frequently asked questions), and also put the reason why your product is not working. You must also attach an image of your receipt along with the product for proof of purchase. 


2. Send an email to, with all of the information listed above. 


3. Send a fax to (905) 812-3256, with the information listed in above. 

Have more questions? Submit a request


  • Avatar
    janet owen

    i bought a solar street lamp at sams a few months ago..I love it but it worked for about 5 weeks and then one of the lamp went out i am very disappointed with that.. i want my lamp and i want it to work please friend cindy rogers bought one the same day and hers did the same thing .you sent her a replacement for hers and i hope you will send me one too please

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